FAQ for Law Schools
- Can our institution set limits on usage?
- Yes. Your institution can create per-submission dollar limits for your account.
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- Does the individual professor see the credit limit?
- Yes.
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- Do you have instructions that we could circulate among our faculty?
- Yes. Please visit ExpressO's How to get started page.
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- Can you provide training?
- We are always available to support your faculty. If you would like to schedule training for one or more of your administrators, so that they would also be able to help authors, simply let us know.
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- Can we switch payment plans at anytime?
- Schools registered for the "pay-per-use" open plan may switch to a complete prepaid plan for electronic submissions at any time. Schools may switch from the prepaid plan to the open plan when the annual license is up for renewal.
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- Can I set variable credit limits, depending on the faculty member?
- No. Any credit limit is uniform for all users.
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- Would we receive an invoice on a quarterly basis showing activity of our institution for that time period?
- Yes, you will receive an invoice every January, April, July and October for the preceding quarter.
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- Does the invoice specifically indicate the names of users and the number, amount and type (electronic or hard copy) of each individual's submissions?
- Yes. We itemize the receipts in this way in order for you better to track the usage of your ExpressO account.
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- Can we add one or more faculty members to our list of authorized users after the initial sign-up?
- Yes. Just send us the email address of the faculty member(s), with a request to add them to your account.
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- Can we maintain the list of authorized users ourselves?
- Yes. Contact and we will provide you access to a third-party link, from which you can add or remove users.
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- How long does it take to set up an account?
- We typically can set up and activate the account the same business day.
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- Who typically pays for ExpressO?
- Either the dean's office or your school's library.
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- How do you want to receive the list of authorized users (assuming access determined by individual email address)?
- It is best to send us a list electronically. Text, Word, or Excel files are all acceptable.
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- What is the password for faculty usage of our account?
- There is not a common password covering all authorized users (see below).
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- Does each author need his/her own account/password?
- Yes. Each faculty member (and authorized user) has his/her own unique password, assigned by email address when the school's account is created.
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- Can an administrator submit on behalf of a Professor?
- Yes. Administrators can obtain a faculty member's email address and password and submit for them. They will need to input the author's contact information instead of their own so that all correspondence after submission takes place between the author and the law review.
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- What if a faculty member accidentally uses a non-authorized email address to submit, and charges a personal credit card. Can you transfer charges and bill us instead?
- Unfortunately the answer is no. Our systems are not designed to allow us to make this sort of transfer. That author should submit her receipt to the dean's office for reimbursement.
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- How will our faculty know that ExpressO is recognizing them as coming from our institution?
- After logging on and selecting a file format, and authorized user should see Welcome, you appear to be coming from [your institution] along the top of the page. Also, when it comes time to review delivery details for the submission and provide payment, the author should see the charges covered by the law school.
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- Can authors and administrators charge submissions to a school's credit card?
- Yes.
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- Does bepress trade or sell the email addresses of our faculty to anyone else (e.g. spammers, etc.)?
- No, we do not sell email addresses.
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- Do we already have an account?
- If you are unsure whether your institution has an account, you may email us at . You can also check the list on our ExpressO Institutional Accounts page, to see if your institution has an account.
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- Can you tell the law school if faculty is already using your service?
- Yes. Ask us .
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